Use Cases

Transaction Alerts

Notify customers of debits, credits and account activity as they happen.

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Transactional routes keep alerts ahead of marketing traffic, with delivery reports for audit.

Channels that fit this use case

Reliable business messaging at scale.

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Engage customers through personalized email.

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Clear answers to the questions we hear most. If yours is not here, ask us directly.

Are transaction alerts sent in real time?

Yes, alerts are typically triggered the moment a transaction posts, over a prioritised route so they are not delayed.

Can alerts include enough detail for the customer to verify the transaction?

Yes, alerts typically include amount, account reference and a contact number to call if the transaction looks unfamiliar.

Tell us what you are trying to achieve. We will help you choose the right mix of SMS, WhatsApp, RCS, Voice and Email and get you started.