Products
Bulk SMSReliable business messaging at scale.
WhatsApp Business APITwo-way conversations on the app customers use most.
RCS Business MessagingRich, interactive customer experiences.
VoiceConnect with customers through voice.
Email MarketingEngage customers through personalized email.
All ServicesCompare all five channels side by side.
See it in action

Get a walkthrough of Mantraxtel built around your use case, volumes and channels.

Book a Demo
Solutions
Solutions
Customer Engagement
Transactional Communication
Marketing Communication
Authentication
View all solutions
Industries
Banking & Finance
E-commerce
Healthcare
Education
View all industries
Use-Cases
OTP & Authentication
Order Notifications
Transaction Alerts
Promotional Campaigns
View all use-cases
Resources
Knowledge Center
FAQs
Blog
About Us
Our Story
Careers
Contact
Book a Demo
Support
Get a Demo
Travel & Hospitality

Travel & Hospitality communication solutions

Airlines, hotels, OTAs and travel agencies send bookings, tickets, check-in prompts and itinerary changes where travellers will see them instantly.

Book a Demo Know More
Travel & Hospitality communication solutions

Where Travel & Hospitality teams use it

Travellers check their phone constantly for one thing: has anything changed? Booking confirmations, boarding passes and itinerary-change alerts need to arrive where the traveller will actually see them, often while they are already moving through an airport or unfamiliar city.

  • Booking confirmations
  • Tickets and boarding passes
  • Itinerary change alerts
Book a Demo

Recommended channels

Channels travel & hospitality businesses rely on most.

WhatsApp

Two-way conversations on the app customers use most.

Learn more

RCS

Rich, interactive customer experiences.

Learn more

SMS

Reliable business messaging at scale.

Learn more

Related solutions

Customer Engagement

Keep customers informed and involved between purchases.

Learn more

Transactional Communication

Deliver the updates customers expect, exactly when they expect them.

Learn more

Marketing Communication

Run campaigns that are timely, relevant and measurable.

Learn more

Related use cases

OTP & Authentication

Verify sign-ins, payments and account changes with fast one-time passcodes.

Learn more

Order Notifications

Confirm, dispatch and deliver with updates customers can act on.

Learn more

Transaction Alerts

Notify customers of debits, credits and account activity as they happen.

Learn more

Promotional Campaigns

Launch offers and announcements to opted-in customers at scale.

Learn more

Other industries

Banking & FinanceE-commerceHealthcare

Business messaging by city

Bulk SMS in DelhiBulk SMS in MumbaiBulk SMS in BangaloreBulk SMS in HyderabadBulk SMS in ChennaiBulk SMS in PuneAll locations

Travel & Hospitality questions, answered.

Clear answers to the questions we hear most. If yours is not here, ask us directly.

Can boarding passes be delivered by WhatsApp?

Yes, WhatsApp and RCS can deliver boarding passes, tickets and QR codes directly in the chat, which travellers can access without a data connection once downloaded.

How are last-minute itinerary changes communicated?

SMS is typically used for urgent, time-sensitive changes like gate or schedule updates, since it reaches every phone instantly regardless of app or data availability.

Do international travellers still receive SMS reliably?

SMS delivery depends on the traveller's roaming and carrier setup; many travel businesses pair SMS with WhatsApp and email to cover travellers who may not have active roaming.

Ask Our Team

Looking for a communication solution for travel & hospitality?

Tell us what you are trying to achieve. We will help you choose the right mix of SMS, WhatsApp, RCS, Voice and Email and get you started.

Discuss Your Requirement