Use Cases

Promotional Campaigns

Launch offers and announcements to opted-in customers at scale.

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Segment audiences, schedule sends and compare results across WhatsApp, RCS, SMS and email.

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Channels that fit this use case

Two-way conversations on the app customers use most.

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RCS

Rich, interactive customer experiences.

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SMS

Reliable business messaging at scale.

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Email

Engage customers through personalized email.

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Industries that use this

Banking & Finance E-commerce Healthcare

Other use cases

OTP & Authentication Order Notifications Transaction Alerts Customer Reminders

Promotional Campaigns questions, answered.

Clear answers to the questions we hear most. If yours is not here, ask us directly.

How do you avoid promotional messages being marked as spam?

Sending only to opted-in customers, using a registered sender/template, and keeping frequency reasonable are the main factors that keep promotional messaging out of spam reports.

Can a campaign run across multiple channels at once?

Yes, many businesses run the same campaign across WhatsApp, RCS, SMS and email simultaneously and compare which channel performs best for that audience.

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