Healthcare

Healthcare communication solutions

Hospitals, clinics, labs and pharmacies reduce no-shows and support calls with timely reminders, report notifications and voice follow-ups for patients who prefer a call.

Healthcare communication solutions

Where Healthcare teams use it

Missed appointments and unread reports cost clinics time and patients continuity of care. A short reminder sent a day and an hour before an appointment, and a notification the moment a report is ready, closes most of that gap without adding staff workload.

  • Appointment reminders
  • Report-ready notifications
  • Voice follow-ups

Recommended channels

Channels healthcare businesses rely on most.

WhatsApp

Two-way conversations on the app customers use most.

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SMS

Reliable business messaging at scale.

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Voice

Connect with customers through voice.

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Related solutions

Customer Engagement

Keep customers informed and involved between purchases.

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Transactional Communication

Deliver the updates customers expect, exactly when they expect them.

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Marketing Communication

Run campaigns that are timely, relevant and measurable.

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Related use cases

OTP & Authentication

Verify sign-ins, payments and account changes with fast one-time passcodes.

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Order Notifications

Confirm, dispatch and deliver with updates customers can act on.

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Transaction Alerts

Notify customers of debits, credits and account activity as they happen.

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Promotional Campaigns

Launch offers and announcements to opted-in customers at scale.

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Healthcare questions, answered.

Clear answers to the questions we hear most. If yours is not here, ask us directly.

Are healthcare messages private and secure?

Messages are sent over standard SMS, WhatsApp and voice channels; healthcare providers are responsible for ensuring the content they choose to send complies with applicable patient-privacy requirements in their jurisdiction.

Can appointment reminders include a confirm/cancel option?

Yes — WhatsApp and RCS support quick-reply buttons, and voice calls can use press-1-to-confirm, so patients can respond without calling the clinic.

Do you support outbound calling for elderly or less digitally-active patients?

Yes, voice reminders and follow-ups are commonly used alongside SMS and WhatsApp specifically for patients who prefer or need a phone call.

Looking for a communication solution for healthcare?

Tell us what you are trying to achieve. We will help you choose the right mix of SMS, WhatsApp, RCS, Voice and Email and get you started.

Discuss Your Requirement